Terms & Conditions

• The above package is just an offer and not a confirmation. Booking will be confirmed only after receiving the advance payment and on availability of hotels mentioned.
• In case we are not able to provide the same hotels as mentioned, then we shall provide similar alternate hotels, changes in the cost if any will be advised at the time of final confirmation.
• Breakfast will start from second day of the itinerary.
• Rooms in Munnar/Thekkady/Coorg/Ooty/Kodaikanal will be non – A/C as hill station.
• Standard check-in time at hotel is 12:00 noon/ 02:00 PM & check-out time is 11:00 AM.
• Early check in or late checkout at hotel is subject to availability and the hotel may charge extra for
  the same.
• Vehicle will be given point to point as per itinerary & not on disposal basis.
• Vehicle is available for use between 0800 AM to 0800 PM which covers the sightseeing and journey time.
• During the journey if you paid any amount without our concern, we will not be responsible.
• Houseboat check-in is at 1200 noon and checkout at 0900 AM. In A/C deluxe or super deluxe house, A/C will be operating from 0900 PM to 0600 AM.
  Houseboat will cruise from 12 noon till sun-set around 0530 PM and morning cruise will be from 08:00 AM to 0:900 AM, as per govt. rule.
• We are not responsible for any expenses incurred due to bad weather, road closure, landslides,
  accidents or local political conditions, etc.
• If accommodation is not available in the specific hotel for the particular package due to reason beyond our control, we shall make our best efforts to shift the client to hotel having more or less same standard. No complaint or claim shall be made by the client in this respect.
• If any airline is delayed or cancelled, we are not responsible for any compensation for hotels, meals, sightseeing or any other claim.
• Rates are subject to change if any increase in the fuel surcharge or any kind of taxes levied by the respective government or statutory bodies.

Payments:

For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid either before your departure from your country or upon arrival in INDIA but definitely before the commencement of the services. Management personnels hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service. Apart from above in some cases like Special Train Journeys, hotels or resorts bookings during the peak season (X-Mas, New Year, Diwali, Long weekends), full payment is required to be sent in advance

Mode of Payment:

Payment can be made by Credit Card through our secured online payment gateway system, by Bank Transfer, Cash payment to our offices in your city or by Demand Draft / Cheque. All payments should be free and clear of any withholding tax and deduction. Bank charges, if any, for remittance (by remitting bank or by intermediary bank) would be strictly borne by payer.